[EZLINK] Manager of Telesales Group (65k-85k + Bonus) send ur resumes to ayyainfotech@yah
send ur resumes to ayyainfotech@yahoo.com
3) Manager of Telesales Group
Number of positions: 1
Location: Singapore
Coverage: Singapore
Compensation: Base of SGD 65K – 80K + Bonus
Position Brief:
The successful candidate will head the Telesales Team for an exclusive
financial services product. She will be responsible for maintaining a
high performance Telemarketing team of 15 people who are focused on
external customer acquisition and some customer servicing.
She is required to recruit, provide coaching and feedback and MOTIVATE
staff to achieve sales targets and manage customers. This will involve
reviewing individual sales performances, sales call listening and
feedback and customer handling and resolution updates.
She MUST have strong corporate customer service management experience.
She must have managed a team in the past for at least 5 years and she
must have had experience dealing with customers.
Prior Telemarketing team management experience is NOT required. We are
also NOT looking for a hard-core sales person. Any past sales
experience is a nice to have. What we are looking for is a manager
that can help give direction to the team. To gain the respect of the
team, she will have to be polished and be able to lead.
Must Have (No Exceptions):
· 5 years experience in a Managerial role.
· Strong experience in customer service management
· You must be a MENTOR and be able to MOTIVATE a sales team
· Must speak well.
· Must be based in Singapore .
Nice to have:
· Experience in Financial Services/Insurance Companies.
· Experience in managing an inside sales team.
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