[EZLINK] Urgent Opening for Lotus Notes Developers
Dear Friends,
We have an immediate openeing for Lotus Notes Developers.
Requirement
- Diploma in Information Technology or its equivalent.
- Experienced in Lotus Domino (lotus server) and Lotus development
experience.
- Team lead calibre.
- Minimum 2-3 years of experience in Customer Service environment
with strong customer service skills
- Excellent knowledge of desktop OS and applications such as MS
Windows, MS Officeand Lotus Notes
- Some knowledge of Lotus Application Server,Linux and open source
will be an advantage
- Good understanding of business processes and knowledge of some
modules of SAP R/3 will be an advantage
- Proven people management skills with coaching and counselling
abilities, as well as a good level of spoken and written
communication ability.
- Ability to multi-task and deliver quality results and posses good
interpersonal skills.
- The ability to thrive under pressure and tight deadlines.
Job Responsibilities
- You will assist internal customers in defining the service levels
for operational support, and propose to IS management the support
plan, including processes, resources, costs and performance tracking.
- You will manage and develop the support team to meet the agreed
service levels.
- You will also have a hands-on role in providing some of the
support.
- You will ensure an efficient and effective workflow in the IS
processing area
- Your role will require you to solve customer challenges as well as
involve in training, coaching, mentoring and leading the team to
optimise customer satisfaction.
- You are expected to contribute to the efficient operations of the
service desk to ensure that best practices are adopted, including
managing policies, workflow operations and staff productivity.
- You will also perform helpdesk administration and call management
duties.
Please refer your friends who shall be interested.
If interested, please send your resume in Word format along with
your current and expected salary and availability to join to
info.sg@isgn.com
Regards
IT Resource Team
ISG Novasoft
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