[EZLINK] Opening for Support Engineers
Hi All,
We have an immediate opening for Support Engineers.
Location: Singapore
Job Type: Permanent
Number of Position: 4
Skills:
Must have either a diploma or degree in computer science or related discipline.
Must have approximately 2-3 years of hands-on experience in the relevant technologies.
Must have good communication & documentation skills, including command over English/Japanese Language.
Must have bilingual skills:
English – fluent in Reading, Writing, Oral English;
Japanese – fluent in Reading, Oral Japanese, able to write;
Shift Pattern for a candidate :
1st week – 4 days a week 12 hours a day and then following 3 days off.
2nd week – 3 days a week 12 hours a day and then following 4 days off.
3rd week – 4 days a week 12 hours a day and then following 3 days off.
4th week – 3 days a week 12 hours a day and then following 4 days off.
Responsibilities:
To provide incident management support on server & network infrastructure for Japanese based environment. Service include the following modules:
- Backup Monitoring, Scheduling & Troubleshooting
- Server(Wintel & UX) Event Detection & Troubleshooting
- Network Monitoring & Troubleshooting
Arrange CE for hardware repair
Handle various service requests
Handle various configuration requests
Act as a translation channel for support team outside Japan who support servers located in Japan DC
To provide reactive support for customers of the service.
Handle incident calls from customers/other teams, about technical issues.
Will need to be on standby as a replacement for engineer on sick/emergency leave
Send your updated resume if you are interested or refer your friends who are interested.
Regards,
Vikram
Send instant messages to your online friends http://asia.messenger.yahoo.com
[Non-text portions of this message have been removed]
Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/ezlink/
<*> Your email settings:
Individual Email | Traditional
<*> To change settings online go to:
http://groups.yahoo.com/group/ezlink/join
(Yahoo! ID required)
<*> To change settings via email:
mailto:ezlink-digest@yahoogroups.com
mailto:ezlink-fullfeatured@yahoogroups.com
<*> To unsubscribe from this group, send an email to:
ezlink-unsubscribe@yahoogroups.com
<*> Your use of Yahoo! Groups is subject to: