Re: [EZLINK] Re: Sri Lankan Airlines: Experience (My Bad Experience)
Hi,,
Last time when i went to trichy thru Srilankan airlines..
i booked my ticket thru mustafa and it was a transit flight... the flight was actually next day early morning...
transit was more than 8hours.. so in mustafa they said.. srilankan airlines will provide accomudation..
but when i reached colombo airport they said.. room has not been book for me...
they said.. its the responsibility of the travel agent.. to book the room..
i had starhub roaming.. so i called mustafa.. and they said.. they dont know anything about that...
Mustafa blamed Srilankan airlines and srilankan airlines blamed Mustafa...
The airport officers said that, room is booked only for my return trip....
SO I STAYED THE WHOLE NIGHT IN AIRPORT ITSELF... SINCE MY TRANSIT WAS MORE THAN 8 HOURS. THEY DIDNT EVEN PROVIDE ME DINNER...
(my flight
so then the airport officer printed the ticket reservation slip from her computer and showed.. (the hotel was only book while returning from india...)
SHE ALSO SAID THAT THEY HAD CHANGED THE RULES.. SO IF YOU WANT TRANSIT STAY.. YOU NEED TO SPECIFY TO THE TRAVEL AGENT.. SO THEY WILL BOOK IT...( i specified this to mustafa travel agent,, but i dont know what happened.... may be his mistake....)
SO BE SURE... WHEN YOU BOOK A TICKET.. CHECK WETHER THE HOTEL HAS BEEN BOOKED FOR YOU.
other than that.. i had a pleasent flight.. i have never travelled in any other airlines.... srilankan airlines is punctual.. also have seperate LCD tv.. and food is also good..
BUT I THINK ITS MY FATE TO FACE THAT PROBLEM..
----- Original Message ----
From: joel john <cherukara@yahoo.com>
To: ezlink@yahoogroups.com
Sent: Thursday, 7 December 2006 10:55:24 PM
Subject: [EZLINK] Re: Sri Lankan Airlines: Experience
Hi Abbas,
I have not faced any problem with baggage.
Only thing which I was not happy is their strict security checks.
But I had to reassure myself that anyways its only for our safety amidst all
the LTTE issues.!!!
I was very impressed that they could provide such a good service despite all
the security concerns due to the political issues.
As others have said, only when I experienced Sri Lankan Airlines and landed at
Colombo Airport I realised how much India has to learn from such a small
country.
Regards
Joel
Posted by: "abu" abbas_78_2k@ yahoo.com abbas_78_2k
Wed Dec 6, 2006 10:25 pm (PST)
Hi John,
Thanks for the info. Just wanted to know is there any possibility of baggage
missing or leftout? just wanted to know if u can say something on this
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